Knowing where to refer to students is sometimes difficult, as academic, behavioral, 精神问题经常会同时出现. 如果有人的生命受到威胁, 在这种情况下,你应该拨打911, you can refer a student to Counseling or Academic Advising, 然后谁可以发起其他转介, if necessary. 为您提供推荐,您应该:
- Tell students that "there are several places you can go on campus for help, including the Dean of 学生发展与十大赌博靠谱信誉的平台, Academic Advising, 及谘询服务."
- Reassure the student that it is an act of strength to ask for help after all. 避免面对问题要容易得多.
- Dismiss the myth that only "weak or crazy" people turn to others for help. In fact many students use Counseling Services every year. That doesn't include the students who go elsewhere on campus for help.
- 如果你推荐学生去咨询服务, remind them that counseling services are free and confidential: they are NOT part of the student's academic record.
- Offer to help make the initial contact with the Dean of 学生发展与十大赌博靠谱信誉的平台, 住宿生活办公室, Academic Advising, or Counseling Services: you can make a phone call together to set up an appointment or walk the student to the appropriate office.
While you don't want to intrude into a student's personal life, it's OK to follow up later (and may make the student feel better) by saying something, “我希望你最近过得好些."